Bateson, John E. G. Managing services marketing: text and readings. 2nd ed. Fort Worth: Dryden, 1992. xiv, 594 s. The Dryden press series in marketing.
Bateson, J. E. G. (1992). Managing services marketing: Text and readings (2nd ed.). Fort Worth ; Philadelphia ; San Diego: Dryden : Harcourt Brace Jovanovich.
Styl ChicagoBateson, John E. G. Managing Services Marketing: Text and Readings. 2nd ed. Fort Worth ; Philadelphia ; San Diego: Dryden : Harcourt Brace Jovanovich, 1992.
Citace podle MLABateson, John E. G. Managing Services Marketing: Text and Readings. 2nd ed. Fort Worth ; Philadelphia ; San Diego: Dryden : Harcourt Brace Jovanovich, 1992.
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