Citace podle ČSN ISO 690

Fromm, Bill a Schlesinger, Leonard A. The Real heroes of business— and not a CEO among them: how to find, train, manage, and retain world-class service workers. New York: Doubleday, 1994. XXI, 332 s. ISBN 0-385-42555-4.

Citace podle APA

Fromm, B. (1994). The Real heroes of business— and not a CEO among them: How to find, train, manage, and retain world-class service workers. New York ; Toronto ; London: Doubleday.

Styl Chicago

Fromm, Bill. The Real Heroes of Business— and Not a CEO Among Them: How to Find, Train, Manage, and Retain World-class Service Workers. New York ; Toronto ; London: Doubleday, 1994.

Citace podle MLA

Fromm, Bill. The Real Heroes of Business— and Not a CEO Among Them: How to Find, Train, Manage, and Retain World-class Service Workers. New York ; Toronto ; London: Doubleday, 1994.

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