Oakland, John S., ed. Total quality management: proceedings of the 2nd International Conference, 14-15 June 1989, London, UK. Bedford: IFS, 1989. ix, 232 s.
Oakland, J. S. (1989). Total quality management: Proceedings of the 2nd International Conference, 14-15 June 1989, London, UK. Bedford : Berlin: IFS ; Springer.
Styl ChicagoOakland, John S. Total Quality Management: Proceedings of the 2nd International Conference, 14-15 June 1989, London, UK. Bedford : Berlin: IFS ; Springer, 1989.
Citace podle MLAOakland, John S. Total Quality Management: Proceedings of the 2nd International Conference, 14-15 June 1989, London, UK. Bedford : Berlin: IFS ; Springer, 1989.
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