Kaplan, Robert S. Strategy maps: converting intangible assets into tangible outcomes [online]. Boston: Harvard Business School Press, [2004], ©2004
Kaplan, R. S., & Norton, D. P. (2004). Strategy maps: Converting intangible assets into tangible outcomes. Boston: Harvard Business School Press.
Styl ChicagoKaplan, Robert S., and David P. Norton. Strategy Maps: Converting Intangible Assets Into Tangible Outcomes. Boston: Harvard Business School Press, 2004.
Citace podle MLAKaplan, Robert S., and David P. Norton. Strategy Maps: Converting Intangible Assets Into Tangible Outcomes. Boston: Harvard Business School Press, 2004.
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