Focusing on your customer: expert solutions to everyday challenges [online]. Boston, Mass.: Harvard Business Review Press, ©2011. Pocket mentor series
(2011). Focusing on your customer: Expert solutions to everyday challenges. Boston, Mass.: Harvard Business Review Press.
Styl ChicagoFocusing On Your Customer: Expert Solutions to Everyday Challenges. Boston, Mass.: Harvard Business Review Press, 2011.
Citace podle MLAFocusing On Your Customer: Expert Solutions to Everyday Challenges. Boston, Mass.: Harvard Business Review Press, 2011.
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