Thinking for a living how to get better performance and results from knowledge workers - Davenport, Thomas H., 1954- (Boston, Mass. : Harvard Business School Press, 2005)
What's a knowledge worker, anyway? -- How knowledge workers differ, and the difference it makes -- Interventions, measures, and experiments in knowledge work -- Knowledge work processes -- Organizational technology for knowledge workers -- Getting personal : developing individual knowledge worker capabilities -- Investing in knowledge workers' networks and learning -- The physical work environment and knowledge worker performance -- Managing knowledge workers.
Includes bibliographical references (p. [211]-216) and index.
Keywords: Knowledge workers; Knowledge management; Intellectual capital; Intellectual capital; Knowledge management; Knowledge workers; BUSINESS & ECONOMICS / Industrial Management; BUSINESS & ECONOMICS / Management; BUSINESS & ECONOMICS / Management Science; BUSINESS & ECONOMICS / Organizational Behavior; elektronické knihy; electronic books