Schrage, Michael. Who do you want your customers to become? [online]. Boston, Massachusetts: Harvard Business Review Press, [2012], ©2012
Schrage, M. (2012). Who do you want your customers to become? Boston, Massachusetts: Harvard Business Review Press.
Styl ChicagoSchrage, Michael. Who Do You Want Your Customers to Become? Boston, Massachusetts: Harvard Business Review Press, 2012.
Citace podle MLASchrage, Michael. Who Do You Want Your Customers to Become? Boston, Massachusetts: Harvard Business Review Press, 2012.
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