03555cam a2200613Ii 4500 000226661 OCoLC 20220105164803.0 20180525061608.1 m d cr |n||||||||| 180505s2018 mau o 000 0 eng d NEZPRACOVANÝ IMPORT 9781633692367 (electronic bk.) 1633692361 (electronic bk.) 9781633692350 1633692353 1797857 (N$T) (OCoLC)1033789132 HM1141 .H35 2018eb PSY 008000 bisacsh SCI 090000 bisacsh 153.8/52 23 Halvorson, Heidi Grant-, 1973- author. Reinforcements : how to get people to help you / by Heidi Grant Halvorson. Boston, Massachusetts : Harvard Business Review Press, [2018] 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier Part I. Asking for help is the worst: It makes us feel bad -- We assume others will say "no." -- We assume asking for help makes us less likable -- Part II. How to ask anyway: The inherent paradox in asking for help -- The four steps to getting the help you need -- Don't make it weird -- Part III. Creating a culture of helpfulness: The in-group reinforcement -- The positive identity reinforcement -- The effectiveness reinforcement. We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, leaving confused or even offended colleagues in our wake. This pragmatic book explains the research on what psychologists call social intelligence. To elicit helpful behavior from their colleagues, you need to do two things: 1) Remove the obstacles that stand in the way of them helping you; 2) Trigger one or more of the motivations that make people want to help. Whether you're a first-time manager or a seasoned leader, getting people to do things for you is what management is. This book will help you do so, and do it in a way that leaves your helpers feeling good about pitching in.-- Provided by publisher. Print version record. Master record variable field(s) change: 050, 072, 082, 650 Help-seeking behavior. Persuasion (Psychology) Interpersonal communication. Management Psychological aspects. PSYCHOLOGY / Cognitive Psychology. bisacsh SCIENCE / Cognitive Science. bisacsh elektronické knihy fd186907 czenas electronic books eczenas Print version: Halvorson, Heidi Grant-, 1973- Reinforcements. Boston, Massachusetts : Harvard Business Review Press, [2018] 9781633692350 (DLC) 2017054355 (OCoLC)1019834031 EBSCOhost https://zdroje.vse.cz/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1797857 Plný text HBR EB NEPOSILAT EB MAIN EBL - Ebook Library EBLB EBL5180054 YBP Library Services YANK 15330560 EBSCOhost EBSC 1797857 92 N$T