The knowing-doing gap : how smart companies turn knowledge into action - Pfeffer, Jeffrey; Sutton, Robert I. (Boston, Mass. : Harvard Business Press, 2000)
Knowing "What" to Do Is Not Enough -- When Talk Substitutes for Action -- When Memory Is a Substitute for Thinking -- When Fear Prevents Acting on Knowledge -- When Measurement Obstructs Good Judgment -- When Internal Competition Turns Friends into Enemies -- Firms That Surmount the Knowing-Doing Gap -- Turning Knowledge into Action -- The Knowing-Doing Survey.
Includes bibliographical references (pages 271-294) and index.
Online resource; title from PDF title page (EBSCO, viewed May 16, 2018).
Added to collection customer.56279.3 - Master record variable field(s) change: 050
Keywords: Knowledge management; Organizational effectiveness; Gestion des connaissances; Efficacité organisationnelle; BUSINESS & ECONOMICS -- Information Management; BUSINESS & ECONOMICS -- Knowledge Capital; Knowledge management; Organizational effectiveness; elektronické knihy; electronic books