Citace podle ČSN ISO 690

Patterson, Kerry et al. Crucial conversations: tools for talking when stakes are high. 2nd ed. New York: McGraw-Hill, ©2012. xviii, 244 s. ISBN 978-0-07-177530-4.

Citace podle APA

Patterson, K. (2012). Crucial conversations: Tools for talking when stakes are high (2nd ed.). New York: McGraw-Hill.

Styl Chicago

Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. 2nd ed. New York: McGraw-Hill, 2012.

Citace podle MLA

Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High. 2nd ed. New York: McGraw-Hill, 2012.

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