Jindrák, Jiří. Optimization of Customer Service with Respect to Profitability and Customer Satisfaction: Case study of Hilti. Praha, 2013. Vedoucí práce Miroslav Karlíček.
Citace podle APAJindrák, J., Karlíček, M., & Radil, J. (2013). Optimization of Customer Service with Respect to Profitability and Customer Satisfaction: Case study of Hilti.
Styl ChicagoJindrák, Jiří, Miroslav Karlíček, and Jan Radil. Optimization of Customer Service With Respect to Profitability and Customer Satisfaction: Case Study of Hilti. 2013.
Citace podle MLAJindrák, Jiří, Miroslav Karlíček, and Jan Radil. Optimization of Customer Service With Respect to Profitability and Customer Satisfaction: Case Study of Hilti. 2013.
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