Value proposition design : how to create products and services customers want : get started with - Osterwalder, Alex; Papadakos, Trish (Hoboken, New Jersey : Wiley, 2014)
Includes index.
Description based on online resource; title from PDF title page (ebrary, viewed February 12, 2015).
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Customer services -- Management; Quality control; Production management -- Quality control; elektronické knihy; electronic books