Citace podle ČSN ISO 690

Buttle, Francis a Maklan, Stan. Customer relationship management: concepts and technologies. Third edition. London: Routledge, 2015. xxv, 400 stran. ISBN 978-1-138-78982-1.

Citace podle APA

Buttle, F. (2015). Customer relationship management: Concepts and technologies (Third edition.). London ; and New York: Routledge.

Styl Chicago

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. Third edition. London ; and New York: Routledge, 2015.

Citace podle MLA

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. Third edition. London ; and New York: Routledge, 2015.

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