Business process change management : ARIS in practice - Scheer, August-Wilhelm, 1941-; Abolhassan, Ferri; Jost, Wolfram; Kirchmer, Mathias, 1963-; Hammer, Michael, 1948-2008 (Berlin ; Heidelberg ; New York : Springer, 2003)
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Keywords: podnikový management; management změny; organizační změna; ARIS (software); sborníky; industrial management; management of change; organizational change