Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work [online]. New York: Routledge, ©2013. Organization and Management Series
Grandey, A., Diefendorff, J., & Rupp, D. E. (2013). Emotional labor in the 21st century: Diverse perspectives on the psychology of emotion regulation at work. New York ; Oxfordshire, England: Routledge.
Styl ChicagoGrandey, Alicia., James Diefendorff, and Deborah E. Rupp. Emotional Labor in the 21st Century: Diverse Perspectives On the Psychology of Emotion Regulation At Work. New York ; Oxfordshire, England: Routledge, 2013.
Citace podle MLAGrandey, Alicia., James Diefendorff, and Deborah E. Rupp. Emotional Labor in the 21st Century: Diverse Perspectives On the Psychology of Emotion Regulation At Work. New York ; Oxfordshire, England: Routledge, 2013.
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