TY - BOOK TI - Principles of operations management : sustainability and supply chain management AU - Heizer, Jay H., 1935- CY - Harlow ; London ; New York ; Boston ; San Francisco ; Toronto ; Sydney ; Dubai ; Singapore ; Hong Kong PB - Pearson PY - 2021 LA - English SN - 978-1-292-35504-7 ET - Eleventh edition ER -