04858cam a2200625 i 4500 000697872 OCoLC 20230401224947.0 20221216213018.0 m d cr cnu unuuu 220428s2022 mau ob 001 0 eng NEZPRACOVANÝ IMPORT 2022020653 9781647821074 electronic book 164782107X electronic book 9781647821067 hardcover 3139581 (N$T) (OCoLC)1328231180 9781647821074 O'Reilly Media 86FBAA7A-20D1-42B3-8203-46456AE9B289 OverDrive, Inc. http://www.overdrive.com pcc HD42 .G256 2022eb 658.4/053 23/eng/20220609 Gallo, Amy (Business writer), author. Getting along : how to work with anyone (even difficult people) / Amy Gallo. How to work with anyone even difficult people Boston, Massachusetts : Harvard Business Review Press, [2022] 1 online resource (viii, 284 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. Laying the groundwork for getting along. Why work relationships are worth the trouble -- Your brain on conflict -- The archetypes. The insecure boss -- The pessimist -- The victim -- The passive-aggressive peer -- The know-it-all -- The tormentor -- The biased coworker -- The political operator -- Nine principles for getting along with anyone -- Protecting yourself. When all else fails -- Approaches that rarely work -- Taking care -- Appendix: who am I dealing with? "When we're dealing with difficult people, our creativity, productivity, and engagement suffer. Conflict and stress compromise our ability to think clearly and make sound decisions. We get caught up in our heads, lie awake at night worrying, withdraw from work, or react in ways we later regret-rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Our negative relationships are contagious, infecting our teams and organizations as well. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior-there's your sanity to consider, and your career. In Getting Along: How to Work with Anyone (Even Difficult People), workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers-the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others-and provides strategies tailored to dealing constructively with each one. Facing a special case who defies categorization? She shares principles that will help you turn things around no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers the compassion, encouragement, and tools you need to prevail-on your terms. She answers questions, such as: How much do work relationships matter?; Why can't I stop thinking about that nasty email?!; What's behind my problem colleague's behavior? ; How can I fix things if they won't cooperate?; I've tried everything-what now? Full of relatable, cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work-and building interpersonal resilience in the process"-- Provided by publisher. Description based on online resource; title from digital title page (ProQuest Ebook Central, viewed December 16, 2022) WorldCat record variable field(s) change: 050 Conflict management. Interpersonal conflict. Problem employees Psychology. Psychology, Industrial. Conflict management. fast (OCoLC)fst00874778 Interpersonal conflict. fast (OCoLC)fst00977374 Psychology, Industrial. fast (OCoLC)fst01081592 Print version: Gallo, Amy (Business writer). Getting along. Boston, Massachusetts : Harvard Business Review Press, [2022] 9781647821067 (DLC) 2022020652 (OCoLC)1293060186 EBSCOhost https://zdroje.vse.cz/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3139581 Plný text HBR EB NEPOSILAT EB MAIN YBP Library Services YANK 303052247 EBSCOhost EBSC 3139581 92 N$T