04612ntm a22005897i 4500 000699034 CZ-PrVSE 20240608092444.0 m d cr n|||||||||| 240608s2024 xr fsbm 000 0 eng d NEZPRACOVANÝ IMPORT ABA006 cze ABA006 ABA006 rda Ryabukhin, Ilya ISIS:165316 dis IMPLEMENTATION OF SITE RELIABILITY ENGINEERING AS A SOLUTION FOR “IT LOCK IN” WITHIN THE ORGANIZATION eng Implementation of SRE as a solution for “IT lock-in” within the organization / Ilya Ryabukhin 2024 ?? stran : digital, PDF soubor Vedoucí práce: Václav Řepa Diplomová práce (Ing.)—Vysoká škola ekonomická v Praze. Fakulta informatiky a statistiky, 2024 Obsahuje bibliografii Textový (vysokoškolská kvalifikační práce) Rok obhajoby 2024 Current Information Technology (later referred as IT) infrastructure has been actively modernized by spending tremendous part of budget. It is evaluated as 6.9% of budget for companies less than $50 million of revenue, 4.1% for middle-sized companies ($50 million – $2 billion) and 3.2% for large companies (larger than $2 billion). These investments include infrastructure improving, hiring more IT specialists, and bringing innovative products with emerging technologies. However, it is seen that most of these companies are starting to lose their attention on core business and start to become an IT company (e.g., FinTech startup Revolut from Great Britain). This approach in long-term perspective may lead to the fact that Return Over Income (ROI) of IT investments would not work that much, because companies had started to utilize it more than core business, but at the same time their cash flow is coming not from IT, but from the core business part. As a solution for this there may be a concept called Site Reliability Engineering (later referred as SRE) that is now utilized as hardware acceleration and support methodology. However, that is not 100% correct, since this approach introduces a way to balance IT and Business interests. It helps to manage the budget, introduces the Service Level Objectives (SLOs) that are willing not to switch the focus into IT investments. As a master’s Thesis I am planning to accept or reject the hypotheses about the definition of collaboration of business with IT, as well as its relationship with IT vendor lock-in. For instance, the list of hypotheses looks like below: •“SRE adoption helps organization to stay Business-focused and not become solely IT-focused” based on real data. The evidence is agreed to collect from one of the products of the TOP-1 logistics company in the world (>$85 billions of annual revenues in 2021) •“SRE creates a framework to balance the changes in IT and processes, as well as keeping the business expectation both high and stable.” Thus, the research contains three main parts: 1.Investigation of current state (understanding of current IT-related processes, understanding the maturity level). 2.Implementation of SRE. 3.Investigation of Desired State (evaluating the same IT-related business processes in terms of improving profit- or organization-wise). Způsob přístupu: Internet information systems management [obor dipl. práce] diplomové práce fd132022 czenas master's theses eczenas IT Monitoring Dynatrace Agile Research DevOps SRE Dashboard Řepa, Václav, 1958- skuk0004940 ths Svatoš, Oleg xx0115744 opn Vysoká škola ekonomická v Praze. Fakulta informatiky a statistiky kn20010709399 dgg https://insis.vse.cz/zp/82645/podrobnosti VŠKP v InSIS https://insis.vse.cz/zp/82645 Hlavní práce https://insis.vse.cz/zp/82645/posudek/vedouci Hodnocení vedoucího https://insis.vse.cz/zp/82645/posudek/oponent/78339 Oponentura https://insis.vse.cz/zp/82645/priloha/28372 Přiloha k práci https://insis.vse.cz/zp/82645/priloha/28373 Přiloha k práci https://insis.vse.cz/zp/82645/podrobnosti dc:identifier NEPOSILAT VSKP vse82645 240605 82645