02710nam a22004571i 4500 000705939 CaToSAGE 20240201082945.0 20231221231934.2 m o d cr un||||||||| 231221s2020 enka fo 000 0 eng d NEZPRACOVANÝ IMPORT 9781071937136 : No price SAGE Business Cases (OCoLC)1417357950 CaToSAGE eng rda pn CaToSAGE UtOrBLW HD58.9 .Y84 2020 658.4013 Yue, Tao, active 2022, author. Managing lean success : a warehouse balancing act. A / Tao Yue and Deborah Sherwood. London : Rotterdam School of Management, Erasmus University, 2020. 1 online resource : illustrations. text txt rdacontent computer c rdamedia online resource cr rdacarrier SAGE Business cases In 2014 CEVA Logistics won a tender to provide third-party logistics (3PL) services to Uniqlo, a major Japanese fashion chain. CEVA’s lean management principles had been a selling point in helping CEVA to win the contract. Uniqlo quickly became one of CEVA’s largest customers. In the warehouse, volumes shot up soon after go-live. As management raced to keep up, constantly adjusting work floor procedures, lean principles and sustainability provisions were put on hold. A few months into the contract, employee morale was at a low and safety standards were being threatened. The project team realised that the continual switching of procedures was the source of confusion and unrest and decided that it was important to pick one and stick with it. This approach succeeded in returning clarity and regularity to the shop floor, and CEVA survived the winter high season. CEVA’s region manager was relieved and pleased. However, when Uniqlo’s CEO made a special trip from Japan to see operations in person, he was disappointed. CEVA needed to determine what had gone wrong and why. It needed to make a new plan, and fast. Description based on XML content. elektronické knihy fd186907 czenas electronic books eczenas Lean manufacturing Management Case studies. Business logistics Case studies. Industrial management Case studies. Sherwood, Deborah, author. SAGE Business cases. SAGE Knowledge https://sk.sagepub.com/cases/managing-lean-success-a-warehouse-balancing-act Plný text SBC EB NEPOSILAT EB