02497nam a22004691i 4500 000706247 CaToSAGE 20240201082945.0 20240109135236.1 m o d cr un||||||||| 240109s2024 enka fo 000 0 eng d NEZPRACOVANÝ IMPORT 9781071946053 : No price SAGE Business Cases (OCoLC)1417356750 CaToSAGE eng rda pn CaToSAGE UtOrBLW a ii HD58.8 .M85 2024 658.406 Mukherjee, Saral, author. Aravind Eye Hospital in Chennai : delivering compassionate care in pandemic times / Saral Mukherjee. London : Indian Institute of Management, Ahmedabad, 2024. 1 online resource : illustrations. text txt rdacontent computer c rdamedia online resource cr rdacarrier SAGE Business cases Aravind Eye Care System (AECS), a successful eye care system in South India, employed a unique cross-subsidization business model to provide affordable eye care to the disadvantaged and eliminate needless blindness. In 2017, AECS expanded to Chennai, aiming to replicate its success. However, the COVID-19 pandemic in March 2020 led to a drastic drop in patient volume, challenging the model‘s sustainability and the organization‘s mission. The case explores the challenges faced by AECS during March–July 2020, including the risk of blindness for vulnerable patients, employee morale, and operational disruptions. Dr. S. Aravind, Chief Medical Officer of AEH Chennai, had to reinforce the organization‘s culture and adapt the efficiency-oriented model to build resilience. The pandemic revealed societal fault lines and the need for organizational changes. Description based on XML content. elektronické knihy fd186907 czenas electronic books eczenas Organizational change India Case studies. Medical care India Case studies. COVID-19 Pandemic, 2020- India Case studies. Chandwani, Rajesh, author. SAGE Business cases. SAGE Knowledge https://sk.sagepub.com/cases/aravind-eye-hospital-chennai-delivering-compassionate-pandemic-times Plný text SBC EB NEPOSILAT EB