02534nam a22005051i 4500 000707540 CaToSAGE 20240202172917.0 20200121181116.8 m|||||o||d|||||||| cr ||||||||||| 200121s2018 enka fob 000 0|eng|d NEZPRACOVANÝ IMPORT 9781529720020 (ebook) : No price (OCoLC)1141349108 CaToSAGE eng CaToSAGE rda pn UtOrBLW HV40 .B36 2018 361.32068 Bandara, Wasana, author. Enterprise business process management in the public sector : the case of the Department of Human Services (DHS) Australia / Wasana Bandara, Scott Bailey, Paul Mathiesen, Chris Jones, Jo McCarthy. London : Palgrave MacMillan UK, 2018. 1 online resource : illustrations. text txt rdacontent computer c rdamedia online resource cr rdacarrier SAGE Business Cases Originally Published InBandara, W., Bailey, S., Mathiesen, P., Jones, C., & Jones, J. (2018). Enterprise business process management in the public sector: The case of the Department of Human Services (DHS) Australia. Journal of Information Technology Teaching Cases, 8, 217–231. Includes bibliographical references and index. This case is focused on the sustainable development and progression of enterprise business process management (EBPM) capabilities at the Federal Department of Human Services: a large Australian federal government agency. The detailed case narrative vividly describes the case organisation, their prior and present BPM practices and how they have attempted BPM at an enterprise level, capturing pros and cons of the journey. Description based on XML content. elektronické knihy fd186907 czenas electronic books eczenas Australia. Department of Human Services Case studies. Human services Management Case studies. Bailey, Scott, author. Mathiesen, Paul, author. Jones, Chris, author. McCarthy, Jo, author. SAGE Business Cases. SAGE Knowledge https://sk.sagepub.com/cases/enterprise-business-process-management-public-sector-dhs-australia Plný text SBC EB NEPOSILAT EB