02707nam a22005051i 4500 000707876 CaToSAGE 20240202172917.0 20200121181116.8 m|||||o||d|||||||| cr ||||||||||| 200121s2018 enka fob 000 0|eng|d NEZPRACOVANÝ IMPORT 9781529706772 (ebook) : No price (OCoLC)1141293510 CaToSAGE eng CaToSAGE rda pn UtOrBLW HD62.17 .B36 2018 658.51 Bandara, Wasana, author. Developing enterprise-wide business process management capability : a teaching case from the financial sector / Wasana Bandara, Charon Abbott, Paul Mathiesen, Lara Meyers, Mindy Nagra. London : Palgrave MacMillan UK, 2018. 1 online resource : illustrations. text txt rdacontent computer c rdamedia online resource cr rdacarrier SAGE Business Cases Originally Published InBandara, W., Abbott, C., Mathiesen, P., Meyers, L., & Nagra, M. (2018). Developing enterprise-wide business process management capability: A teaching case from the financial sector. Journal of Information Technology Teaching Cases, 8, 192–208. Includes bibliographical references and index. Continuously managing business processes is globally a high organisational priority. The necessity for organisation-wide process management approaches (as opposed to ad hoc initiatives) is widely recognised. Yet, the required skills and capabilities for such enterprise-wide BPM is a well-known gap, with little resources to date to address this. This teaching case is based on the Bank of Queensland (BOQ—one of the oldest financial institutions in Australia). The narrative provides an overview of a range of Enterprise level business process management (hereafter referred to as ‘E-BPM') activities that have taken place to date at BOQ to build its E-BPM capability. Description based on XML content. elektronické knihy fd186907 czenas electronic books eczenas Workflow Management. Industrial management. Abbott, Charon, author. Mathiesen, Paul, author. Meyers, Lara, author. Nagra, Mindy, author. SAGE Business Cases. SAGE Knowledge https://sk.sagepub.com/cases/developing-enterprise-wide-business-process-management-capability Plný text SBC EB NEPOSILAT EB