02887nam a22004931i 4500 000707932 CaToSAGE 20240202172917.0 20200121181116.8 m|||||o||d|||||||| cr ||||||||||| 200121s2019 enk fob 000 0|eng|d NEZPRACOVANÝ IMPORT 9781529724493 (ebook) : No price (OCoLC)1141313220 CaToSAGE eng CaToSAGE rda pn UtOrBLW HD30.4 .C38 2019 658.407124 Cates, Karen L., author. Leader as coach : restoring employee motivation and performance. (B) / Karen L. Cates, Brenda Ellington Booth. London : Kellogg School of Management, 2019. 1 online resource. text txt rdacontent computer c rdamedia online resource cr rdacarrier SAGE Business Cases Originally Published InCates, K. L., & Booth, B. E. (2019). Leader as Coach: Restoring Employee Motivation and Performance (B). 5-418-750(B). Evanston, IL: Kellogg School of Management, Northwestern University. Includes bibliographical references and index. Kiera, a young, enthusiastic sales rep, was recently promoted to manager of a sales team of five. In her first year on the job, she tackled a major revamp of the company's outdated training materials and organized a regional conference for her area, but neither her boss nor corporate seemed to appreciate the work she had been doing. Without support or guidance from her boss, Kiera was confused. What was she supposed to do? Parts A and B of the case present two different perspectives on coaching. Part B describes how Kiera started to learn the "coach approach" to managing her team with the continued guidance of her executive coach. She learned to apply the same skills that her coach used with her in Part A to diagnose her team, share feedback, and communicate expectations. She was learning how to listen and ask thoughtful questions, but she also needed to expand her awareness to "other-management" and build her own coaching skills to enhance her team's performance. Description based on XML content. elektronické knihy fd186907 czenas electronic books eczenas Executive coaching Case studies. Employees Coaching of Case studies. Employee motivation Case studies. Sales management Case studies. Booth, Brenda Ellington, author. SAGE Business Cases. SAGE Knowledge https://sk.sagepub.com/cases/leader-as-coach-restoring-employee-motivation-and-performance-b Plný text SBC EB NEPOSILAT EB