02428nam a22004811i 4500 000707991 CaToSAGE 20240202172917.0 20200121181116.8 m|||||o||d|||||||| cr ||||||||||| 200121s2013 enka fob 000 0|eng|d NEZPRACOVANÝ IMPORT 9781529711776 (ebook) : No price (OCoLC)1141295778 CaToSAGE eng CaToSAGE rda pn UtOrBLW HF5549.5.J63 M35 2013 650.1 Maier, Thomas A., author. Timeshare industry leadership and human resource implications of employee and guest satisfaction / Thomas A. Maier, Dogan Gursoy. London : International CHRIE, 2013. 1 online resource : illustrations. text txt rdacontent computer c rdamedia online resource cr rdacarrier SAGE Business Cases Originally published in : Maier, T. A., & Gursoy, D. (2013). Timeshare industry leadership and human resource implications of employee and guest satisfaction. Journal of Hospitality & Tourism Cases, 2(3), 53–60. Includes bibliographical references and index. Kalalau Timeshare/Vacation Ownership Inc. was founded in 2001 and currently owns, operates and manages 30 resorts across 8 states in the US. At the annual strategic conference the CEO of Kalalau Timeshare/Vacation Ownership Inc. wants a closer examination of a few key factors associated with company performance; employee satisfaction, customer satisfaction and facilities maintenance. Students are asked to examine the data on employment and staff satisfaction and make strategic recommendations for how Kalalau Inc. should proceed. Description based on XML content. elektronické knihy fd186907 czenas electronic books eczenas Kalalau Timeshare/Vacation Ownership Inc. Case studies. Job satisfaction Case studies. Consumer satisfaction Case studies. Gursoy, Dogan, author. SAGE Business Cases. SAGE Knowledge https://sk.sagepub.com/cases/timeshare-industry-leadership-hr-implications-satisfaction Plný text SBC EB NEPOSILAT EB