Aptech limited : hedging uncertainty and achieving service excellence - Datta, Soumyajyoti, (Neilson Journals Publishing, 2018)
Orginally Published In Datta, S. & Kapoor, R. (2018). Aptech Limited: Hedging Uncertainty and Achieving Service Excellence. Operations Management Education Review, 12(1), 45-62. OMER12-0CS2.