Bringing order to a chaotic restaurant - Venkataraman, Ray R., (SAGE Publications, Inc., 2017)
Originally published in Venkataraman, R. R., & Pinto, J. K. (2017). Bringing order to a chaotic restaurant. In Operations management: Managing global supply chains (p. 682). Thousand Oaks, CA: SAGE Publications. ISBN: 9781506302935.