02213nam a22005051i 4500 000709443 CaToSAGE 20240202172917.0 20180103162434.3 m|||||o||d|||||||| cr ||||||||||| 180103r20162016enka fob 001 0|eng|d NEZPRACOVANÝ IMPORT 9781526446626 (ebook) : No price (OCoLC)1023534916 CaToSAGE eng CaToSAGE rda pn UtOrBLW e uk HD9581.G72 P37 2016 338.272850941 Paroutis, Sotirios, author. Centrica : strategizing in a multi-utility / Sotirios Paroutis. London : SAGE Publications Ltd, 2016. 1 online resource : illustrations. text txt rdacontent computer c rdamedia online resource cr rdacarrier SAGE Knowledge. Cases Originally published in Paroutis, S. (2016). Centrica: Strategizing in a multi-utility. In S. Paroutis, L. Heracleous, & D. Angwin (Ed.), Practicing strategy: Texts and cases (2nd ed., pp. 191-211). London, UK: SAGE Publications Ltd. ISBN: 9781473912854. Includes bibliographical references and index. The case describes how Sir Roy Gardner became CEO of Centrica after its demerger from British Gas and turned the failing company around for it eventually to become a success. Roy Gardner replaced the old utility model they had inherited from British Gas and instead developed a business model where customer satisfaction and retention would be central. Description based on XML content. elektronické knihy fd186907 czenas electronic books eczenas Gardner, Roy, Sir. Centrica plc. Gas industry Great Britain. Success in business. Industrial management. SAGE Knowledge. Cases. SAGE Knowledge https://sk.sagepub.com/cases/centrica-strategizing-in-a-multi-utility Plný text SBC EB NEPOSILAT EB