02778nam a22004811i 4500 000709534 CaToSAGE 20240202172917.0 20180103162434.3 m|||||o||d|||||||| cr ||||||||||| 180103r20142014enk fob 001 0|eng|d NEZPRACOVANÝ IMPORT 9781526434234 (ebook) : No price (OCoLC)1023538176 CaToSAGE eng CaToSAGE rda pn UtOrBLW GV401 .R44 2014 725.8043 Reese, James, author. Enforcing club seat contracts in professional sports / James Reese, Mark Dodds, Richard Southall, Kevin Heisey. London : Human Kinetics, Inc., 2014. 1 online resource. text txt rdacontent computer c rdamedia online resource cr rdacarrier SAGE Knowledge. Cases Originally published in Reese, J., Dodds, M., Southall, R., & Heisey, K. (2014). Enforcing club seat contracts in professional sports. Case Studies in Sport Management, 3(1), 68-74. DOI:. Includes bibliographical references and index. A professional sport team began play in a new stadium. Although the old facility had no such seat inventory, one of the features at the new facility was the addition of 8,800 club seats. According to the marketing materials provided by the team, the new club-seat inventory offers amenities not available at the old stadium, including upscale concessions, a heated and air-conditioned lounge, padded seats, and increased restroom capacity. After the opening of the new stadium, fans complained about their club seat experience, including long concessions and restrooms lines (typically longer than at the old facility) and consistent premium food shortages. In the off-season, the team began the process of sending ticket-renewal invoices for the upcoming season. Approximately 100 club-seat holders declined to renew, claiming the team breached the contract by not providing the services promised. The team attempted to negotiate with the affected customers with limited success. Description based on XML content. elektronické knihy fd186907 czenas electronic books eczenas Sports facilities Management Case studies. Dodds, Mark, author. Southall, Richard M., author. Heisey, Kevin, author. SAGE Knowledge. Cases. SAGE Knowledge https://sk.sagepub.com/cases/enforcing-club-seat-contracts-in-professional-sports Plný text SBC EB NEPOSILAT EB