Johnson & Johnsons recall headaches : facing familiar challenges in a new era - Fonseca, Mariana, (SAGE Publications Ltd, 2017)
Originally published: Fonseca, M., Kelly, M., Sweet, B., & ORourke, J. S. (2010). Johnson & Johnsons recall headaches: Facing familiar challenges in a new era. 10-11. Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame.