02564nam a2200505 i 4500 000710304 StDuBDS 20240202172917.0 20160518115759.0 m||||||||d|||||||| cr ||||||||||| 160408s2016 enka fo 000|0|eng|d NEZPRACOVANÝ IMPORT 9781473977372 (ebook) : No price (OCoLC)1017726329 StDuBDS eng StDuBDS rda pn HD62.4 658.049 23 Austen-Smith, David, author. Unintended acceleration : Toyota's recall crisis / David Austen-Smith, Daniel Diermeier & Eitan Zemel. [London] : SAGE, 2016. 1 online resource : illustrations (black and white, and colour). text rdacontent still image rdacontent computer rdamedia online resource rdacarrier SAGE knowledge. Cases Originally Published in: Austen-Smith, D., Diermeier, D., & Zemel, E. (2012). Unintended Acceleration: Toyota's Recall Crisis. 5-311-504. Evanston, IL: Kellogg School of Management, Northwestern University. In late 2009 Toyota became the subject of media and government scrutiny after multiple deaths and injuries were attributed to accidents resulting from the unintended and uncontrolled acceleration of its cars. Despite Toyota's voluntary recall of 4.2 million vehicles for floor mats that could jam the accelerator pedal and a later recall to increase the space between the gas pedal and the floor, the company insisted there was no underlying defect and defended itself against media reports and regulatory statements that said otherwise. This case examines Toyota's reaction as the crisis escalated. Description based on online resource; title from home page (viewed on May 4, 2016). elektronické knihy fd186907 czenas electronic books eczenas Toyota Jidosha Kabushiki Kaisha. International business enterprises Management Case studies. Organizational behavior Case studies. Crisis management Case studies. Diermeier, Daniel, author. Zemel, Eitan, author. SAGE knowledge. Cases. SAGE knowledge https://sk.sagepub.com/cases/unintended-acceleration-toyotas-recall-crisis Plný text SBC EB NEPOSILAT EB