Patients or customers: are the NHS reforms working?

Autor: Bayley, J. I. L., FitzGerald, Gillian, FitzGerald, Ben, Glazer, Geoffrey, Kennedy, Robert, Laing, Hamish, Nicholls, John C.
Rok: 1995

Saving lives : the NHS accident and emergency service and how to improve it

Autor: Baskett, Peter J. F., 1934-2008, Irving, Miles, McKibbin, Brian, Murley, Reginald
Rok: 1991