The science of service systems

Rok: 2011

Production and operations management : manufacturing and services

Autor: Chase, Richard B., 1939-, Aquilano, Nicholas J.
Rok: 1995

Fundamentals of operations management

Autor: Aquilano, Nicholas J., Davis, Mark M., Chase, Richard B., 1939-
Rok: 1995

Production and operations management : a life cycle approach

Autor: Chase, Richard B., 1939-, Aquilano, Nicholas J.
Rok: 1992

Fundamentals of operations management

Autor: Aquilano, Nicholas J., Chase, Richard B., 1939-
Rok: 1991

Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing

Autor: Bowen, David Earl, 1952-, Chase, Richard B., 1939-, Cummings, Thomas G., 1944-
Rok: 1990