Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
| Hlavní autoři: | , , |
|---|---|
| Typ dokumentu: | Kniha |
| Jazyk: | angličtina |
| ISBN: | 1-55542-222-5 |
| Rok: |
San Francisco :
Jossey-Bass Publishers,
1990
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| Edice: | Jossey-Bass management series
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| Témata: |