This is service design doing : applying service design thinking in the real world : a practitioner's handbook

Autor: Stickdorn, Marc, 1980-, Lawrence, Adam, Hormess, Markus, Schneider, Jakob, edited/collected/written/designed by: Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider
Rok: 2018

This is service design methods : a companion to This is service design doing : expanded service design thinking methods for real projects

Autor: Stickdorn, Marc, 1980-, Lawrence, Adam, Hormess, Markus, Schneider, Jakob, edited, collected, written, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider Expanded service design thinking methods for real projects

Rok: 2018

This is service design thinking : basics, tools, cases

Autor: Marc Stickdorn, Jakob Schneider [concept and editing]
Rok: 2011

This is service design thinking : basics - tools - cases

Autor: concept and editing Marc Stickdorn, Jakob Schneider
Rok: 2011